LibAnswers User Guide and Best Practices

Runtime: 5 minutes
Created by: RCL Staff
Review the basic features of UR Libraries' LibChat subscription including how to transfer chats between libraries

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Runtime: 54 minutes
Created by: Springshare
Learn to use LibChat features and functionality to chat with patrons or other operators

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Runtime: 4 minutes
Created by: Springshare
Chat with patrons using basic functionality in LibChat

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Runtime: 6 minutes
Created by: Springshare
Take advantage of LibChat features to screenshare, transfer chats, email transcripts, or create tickets for follow-up

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Runtime: 4 minutes
Created by: Springshare
Review chats as they come in and claim them to begin chatting with a patron

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Runtime: 7 minutes
Created by: Springshare
Explore the LibChat dashboard, where you'll find personal chat settings and locations to chat with patrons and other chat operators